Returns and Refunds

Returns and Refunds

If an order arrives damaged, incorrect, or incomplete, customers should contact support with the order number, package photos, product photos, and a clear description of the issue. Hygiene-sensitive tattoo consumables, opened inks, used needles, and used studio supplies may have return restrictions unless required by law.

Final refund windows, return address, claim deadlines, and replacement rules should be reviewed before launch.